What is your collection success rate?
Although most agencies will quote you an artificially inflated percentage just to obtain your business, the collection success rate actually depends on several factors, such as the age of the account at time of placement, geographical location of the client, and information provided to us at the time of placement. We can promise you that we will do everything we can under the confines of the law to collect your debt.
How much will this cost me initially?
Absolutely nothing. We charge on a pure contingency basis, which means that we just take a percentage of what we collect. There are no setup fees or startup costs. Our collection fee percentage depends on the age and volume of accounts.
How long does the process usually take?
It can take from days to months, depending on what steps need to be taken. We will enter the account information in our database and send out a notice on the same day that we receive the account information. We send out a series of five notices and make several telephone call attempts. If legal action is required, the process usually takes more time.
What kind of information do you need on the debtor?
The more information you can provide, the better. Though we have state of the art skiptracing tools at our immediate disposal, we usually ask for the following information to adequately verify identity: full name, current and past addresses, phone numbers, employer’s name and address, social security number, vehicle license plate number. In addition, we would request copies of any invoices, statements, contracts or signed agreements between you and the debtor.
What do I need to do to get started?
Simply give us a call or contact us by e-mail. We will then put you in touch with an account representative to get you set up as soon as possible. We then will provide you with a simple one-page contract to be filled out, signed, and forwarded to us with the initial submission of accounts.